Position: Technical  Support Executive

Education: B.sc / M.sc + M.Phil. (Biotechnology / zoology / Microbiology)

Experience: 2 to 4 years preferred from Biotechnology / Pharma / Life science industry in Wet Lab.

Job Description

  1. Strong technical communication with the customer.
  2. Proper and accurate technical reply to the customers in a stipulated time.
  3. Keeping Proper coordination, strategic discussions, technical guidance and direction to the field people including our principles company people based at Pune.
  4. Sending technical mailers to the customer periodically for new products as and when come.
  5. Launching at least two fast flowing products in a week by email or telecom to the customer.
  6. Planning and implementing the new product/business strategies for aggressive promotion of the products.
  7. Creating and maintaining the customer database with the product consumption.
  8. Strong follows up of the ongoing leads, projects with the help of sales executives.
  9. Maintaining the authentic records of the field activities.
  10. Achieving defined business Targets and related assignments.