Position: Technical Support Executive
Education: B.sc / M.sc + M.Phil. (Biotechnology / zoology / Microbiology)
Experience: 2 to 4 years preferred from Biotechnology / Pharma / Life science industry in Wet Lab.
Job Description
- Strong technical communication with the customer.
- Proper and accurate technical reply to the customers in a stipulated time.
- Keeping Proper coordination, strategic discussions, technical guidance and direction to the field people including our principles company people based at Pune.
- Sending technical mailers to the customer periodically for new products as and when come.
- Launching at least two fast flowing products in a week by email or telecom to the customer.
- Planning and implementing the new product/business strategies for aggressive promotion of the products.
- Creating and maintaining the customer database with the product consumption.
- Strong follows up of the ongoing leads, projects with the help of sales executives.
- Maintaining the authentic records of the field activities.
- Achieving defined business Targets and related assignments.